Terms of service.

Last updated: 1/8/2025

Hey there! Thanks for considering working with No Grey Suits (that’s me, Anastasia). Below are the terms for using my website, booking services, or enrolling in one of my courses or events.

No fine print. Just fair expectations.

1. Who’s Who

You = the person visiting the site, enrolling in a course, attending a workshop, or booking a service.

Me = Anastasia Geneave, founder of No Grey Suits, a registered business operating in Australia (ABN: 86 232 316 138).

2. What I Offer

No Grey Suits provides:

  • Digital courses & memberships

  • Workshops (in-person and online)

  • Reel Ready video sessions

  • Occasional content packages (subject to availability)

  • Speaking gigs and live presentations

3. Booking & Payments

All bookings are secured with upfront payment, unless otherwise agreed.

Invoices must be paid before your session or event.

For digital products (courses, templates, downloads): all sales are final once purchased.

For services (like Reel Ready or content creation): if something’s not right, let’s chat. I aim to be fair.

4. Cancellations & Refunds

Courses & Digital Products

No refunds. You get instant access and heaps of value. If you’re unsure, ask me first.

Workshops & Events

If you cancel more than 7 days before, you’ll get a credit for a future event. Less than 7 days = no refund, but you can transfer your ticket to someone else.

Reel Ready & Content Sessions

Cancel/reschedule more than 72 hours out = no problem.

Less than 72 hours = 50% refund or reschedule fee.

No-shows = no refund. I booked that time for you and can’t get it back.

5. On-Site Sessions

If we’re filming or meeting in-person:

  • You’re responsible for access, parking (if needed), and letting me know about any safety stuff.

  • If a location is more than 20km from Kellyville NSW, travel fees may apply (I’ll confirm this upfront).

  • I’m not liable for any injuries, damage, or weird weather while we’re on-site. Be sensible, yeah?

6. What You Can & Can’t Do With My Stuff

All my materials (courses, templates, videos, branding, content plans etc.) are copyright No Grey Suits. That means:

  • You can use them for your own business.

  • You can’t copy, resell, share, or pretend they’re yours.

  • Ask first if you’re unsure. I’m not a monster.

7. Your Privacy

I collect your info when you buy something, book a session, or contact me. I only use it to:

  • Deliver what you’ve paid for

  • Improve the experience

  • Send you useful stuff (you can unsubscribe any time)

  • I don’t sell your info or spam you. That’s not how I roll.

8. Subcontractors & AI Tools

Sometimes I call in trusted humans (subcontractors) or clever machines (AI tools) to help deliver your project or content faster and better. Here’s what that means:

  • All subcontractors are handpicked by me and agree to keep your info private.

  • AI tools (like writing or editing assistants) might be used to speed up production or spark ideas — but nothing gets sent out without a human (me!) reviewing and refining it.

  • You’re still getting custom work created with your goals in mind — not cookie-cutter junk.

  • If you ever want to opt out of AI use, just say so. I’ll make it work manually (just might take a smidge longer).

9. Tech Stuff

Sometimes websites glitch. If there’s an error with a course link, download, or email, let me know and I’ll fix it ASAP. I’m not liable for tech things out of my control (like your Wi-Fi going kaboom).

10. General Good Vibes

Be respectful. Don’t steal content. Don’t be a jerk.

If something goes wrong, I’ll always aim to work it out with you. I’m human. You’re human. Let’s sort it like grown-ups.

11. Legal Bits

These terms are governed by the laws of New South Wales, Australia.

Questions?

If anything’s unclear, email me: hello@nogreysuits.com.au. I want you to feel confident, not confused.